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Privacy Policy

Last updated: March 2026  ·  Signal8.eu

Signal8.eu ("Signal8", "we", "our", or "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what data we collect, why we collect it, how we use it, and what rights you have under the General Data Protection Regulation (GDPR) and applicable European privacy law.

By using our website at signal8.eu or contacting us, you agree to the terms outlined in this policy.

1. Who We Are

Signal8.eu is an IPTV reseller infrastructure provider. We sell IPTV subscriptions and reseller panels to end users and businesses across Europe.

Contact: info@signal8.eu

2. What Data We Collect

We collect only the minimum personal data necessary to operate our service:

2.1 Data you provide directly

  • Name – provided when submitting an order or contact form
  • Email address – used for communication and service delivery
  • WhatsApp / phone number – if you contact us via WhatsApp
  • IPTV plan selected – to process your order
  • Message content – anything you write in our contact form

2.2 Data collected automatically

  • IP address – collected by our server logs
  • Browser / device type – standard HTTP request headers
  • Pages visited and timestamps – server access logs

We do not use Google Analytics, Facebook Pixel, or any third-party tracking scripts.

3. Cookies

Our website uses only strictly necessary cookies required for basic functionality. We do not use advertising cookies, tracking cookies, or third-party analytics cookies.

No cookie consent banner is required under GDPR for strictly necessary cookies.

4. How We Use Your Data

  • To respond to your enquiries and process IPTV orders
  • To deliver your IPTV credentials after payment confirmation
  • To provide customer support
  • To comply with legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

5. Legal Basis for Processing

Under GDPR, our legal bases for processing your data are:

  • Contract performance – processing is necessary to fulfil your order (Art. 6(1)(b) GDPR)
  • Legitimate interests – responding to enquiries and preventing fraud (Art. 6(1)(f) GDPR)
  • Legal obligation – retaining records as required by law (Art. 6(1)(c) GDPR)

6. Data Retention

We retain your contact form submissions and order information for up to 24 months after your last interaction with us, unless a longer retention period is required by law.

Server access logs are retained for up to 30 days.

7. Data Security

We use SSL/TLS encryption on all pages of our website. Order information is transmitted over encrypted connections. Access to customer data is restricted to authorised personnel only.

8. Your Rights Under GDPR

As a data subject in the European Economic Area, you have the following rights:

  • Right of access – request a copy of the personal data we hold about you
  • Right to rectification – request correction of inaccurate data
  • Right to erasure – request deletion of your personal data ("right to be forgotten")
  • Right to restriction – request that we restrict processing of your data
  • Right to data portability – receive your data in a structured, machine-readable format
  • Right to object – object to processing based on legitimate interests
  • Right to withdraw consent – where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, contact us at info@signal8.eu. We will respond within 30 days.

9. Third-Party Services

Our website may include links to external services (e.g. WhatsApp). Once you leave our website, this Privacy Policy no longer applies. We are not responsible for the privacy practices of third-party platforms.

Payments are made in cryptocurrency. We do not collect or process any payment card data.

10. Children's Privacy

Our services are not directed at children under 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be published on this page with an updated "Last updated" date. Your continued use of our website after any changes constitutes acceptance of the updated policy.

12. Contact & Complaints

For privacy-related questions or requests, contact: info@signal8.eu

If you believe we have not handled your data correctly, you have the right to lodge a complaint with your national data protection authority.